Privacy Policy

Last updated: January 2026

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MediaStory respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage with our services.

This policy applies to all pages on mediastory.ie, including Studio, Content Production, Systems & Automation, and Contact.

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About MediaStory

MediaStory is an Irish-based creative studio delivering content production and systems services for growing businesses.

Business name: MediaStory

Location: Dublin, Ireland

Email: contact@mediastory.ie

For the purposes of data protection law, MediaStory acts as the data controller.

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Information we collect

We only collect information that is necessary to operate our website, respond to enquiries, and deliver our services effectively.

This may include:

• Name and contact details such as email address or phone number
• Business information provided through enquiry forms
• Messages and information submitted through contact forms
• Technical data such as IP address, browser type, and device information
• Usage data relating to how visitors interact with the site

We do not collect sensitive personal data unless explicitly required and provided voluntarily.

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How we collect information

Information is collected when you:

• Submit a contact or enquiry form
• Communicate with us by email or messaging tools
• Interact with our website through cookies or analytics tools
• Engage with MediaStory services or onboarding processes

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How we use your information

We use personal data only for legitimate business purposes, including:

• Responding to enquiries and requests
• Assessing project fit and requirements
• Delivering content production or systems services
• Improving website performance and user experience
• Internal reporting and operational planning
• Legal, security, and administrative purposes

We do not sell or rent personal data to third parties.

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Legal basis for processing

We process personal data based on one or more of the following:

• Your consent
• Legitimate business interests
• Performance of a contract or pre-contractual steps
• Legal obligations

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Cookies and analytics

MediaStory uses cookies and analytics tools to understand how visitors use the website and to improve performance and usability.

This may include:

• Page views and navigation behaviour
• Time spent on pages
• Device and browser information

You can control or disable cookies through your browser settings at any time.

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Data storage and security

We take appropriate technical and organisational measures to protect personal data, including:

• Secure systems and access controls
• Limited access to personal data
• Regular reviews of data handling practices

Personal data is retained only for as long as necessary to fulfil its purpose, meet contractual requirements, or comply with legal obligations.

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Sharing of information

We may share information with trusted service providers only when necessary to operate our business, such as:

• Website hosting and analytics providers
• CRM and communication platforms
• Scheduling or payment tools where applicable

All third parties are required to handle data responsibly and in compliance with data protection laws.

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Your rights

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise these rights, contact us at contact@mediastory.ie.

You also have the right to lodge a complaint with the Data Protection Commission in Ireland.

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Third-party links

Our website may contain links to external websites. MediaStory is not responsible for the privacy practices or content of third-party sites.

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Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal requirements. The latest version will always be available on this page.

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Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: contact@mediastory.ie

Location: Dublin, Ireland