Terms of Service

Last updated: January 2026

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These Terms of Service govern your use of the MediaStory website and services. By contacting MediaStory, engaging our services, or using our website, you agree to the terms outlined below.

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If you do not agree with these terms, please do not use our services.

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About MediaStory

MediaStory is an Irish-based creative studio delivering content production and systems services for growing businesses.

Business name: MediaStory

Location: Dublin, Ireland

Email: contact@mediastory.ie

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Scope of Services

MediaStory provides services including, but not limited to:

• Content production and visual media
• Systems and automation services
• Studio-based delivery models
• Strategic planning, audits, and consulting
• Ongoing studio partnerships or focused project work

The exact scope of work is agreed in writing before any engagement begins.

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Engagement Model

MediaStory operates using a structured studio model.

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This means:

• Work is planned, prioritised, and delivered through agreed workflows
• Timelines and deliverables depend on client responsiveness and approvals
• Services may be provided as one-off projects or ongoing engagements
• Availability and turnaround times are defined by the agreed scope

We do not provide on-demand or unlimited services unless explicitly agreed.

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Client Responsibilities

To ensure effective delivery, clients agree to:

• Provide accurate and timely information
• Supply required materials, access, and feedback when requested
• Review and approve work within agreed timeframes
• Use delivered content and systems responsibly and lawfully

Delays caused by missing information or approvals may impact timelines.

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Intellectual Property

Unless otherwise agreed in writing:

• MediaStory retains ownership of internal processes, workflows, templates, and systems
• Clients receive usage rights to final, paid-for deliverables
• Drafts, concepts, and unused materials remain the property of MediaStory

MediaStory may showcase completed work for portfolio and promotional purposes unless confidentiality is agreed in advance.

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Payment Terms

Payment terms are agreed before work begins and may include:

• One-off project fees
• Monthly studio fees
• Milestone or phased payments

Invoices are payable within the agreed timeframe. Late payments may result in paused work or termination of services.

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Cancellation and Termination

Either party may terminate an engagement with written notice, subject to the agreed terms.

If services are terminated:

• Completed work up to the termination date remains payable
• Any outstanding invoices must be settled
• Access to systems or ongoing services may be removed

Refunds are not provided for work already completed.

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Limitation of Liability

MediaStory provides services using reasonable care and professional standards.

We are not liable for:

• Indirect or consequential losses
• Business interruption or loss of revenue
• Issues arising from third-party tools, platforms, or integrations

Our liability is limited to the value of fees paid for the relevant service.

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Confidentiality

Both parties agree to treat confidential information shared during an engagement with care and discretion.

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Confidential information will not be disclosed to third parties unless required by law or agreed in writing.

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Third-party Tools and Platforms

MediaStory may use third-party software, platforms, or services as part of delivery.

We are not responsible for:

• Changes, outages, or limitations of third-party tools
• Terms or policies imposed by external providers

Clients are responsible for their own third-party accounts unless otherwise agreed.

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Website Use

You agree not to:

• Misuse the MediaStory website
• Attempt unauthorised access to systems or data
• Copy or reproduce website content without permission

All website content is provided for informational purposes only.

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Changes To These Terms

MediaStory may update these Terms of Service from time to time to reflect changes in services or legal requirements.

The latest version will always be available on this page.

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Contact

If you have any questions about these Terms of Service, contact us at:

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Email: contact@mediastory.ie

Location: Dublin, Ireland